Single Point of Access is a one-stop referral system for patients residing in the London Borough of Hounslow for the following services:
Integrated Community Response Service
Adult Community Nursing (Community Nursing, Community Matrons, Community Phlebotomy Service, Tissue Viability, Continence Service, Continuing Care Team)
Rehabilitation Services in Hounslow (Community Rehabilitation Service, Neuro-Rehabilitation Team)
The service has been developed to process referrals for several services using a universal referral form, ensuring all essential information is completed - thus reducing time delays and avoiding unnecessary duplication.
Referrals are processed on the day of receipt.
North West London Needs-Based Assessment Form
This form is to be completed for all patients who are being discharged back to their own homes or usual place of residence with a new or changed need for community support.
The North West London Needs-Based Assessment form can be used to refer patients registered with a GP in any of the North West London boroughs for community healthcare support delivered in their homes. For patients registered with a Hounslow GP this includes referrals to:
Adult community nursing (community nursing, community matrons, community phlebotomy service, tissue viability, continence service and the continuing care team)
Integrated community response service
Rehabilitation services (community rehabilitation service and neuro-rehabilitation team).
Completed forms should be sent to the Single Point of Access: email@example.com
Single Point of Access administrators:
- Indra Bhadhal – SPA Operational Support Services and Systems Administrator
- Elisha Rose – SPA Administrator
- Hardev Sihra – SPA Administrator
- Musa Miah – SPA Administrator
- Samantha Walcot – SPA Administrator
- Shri Jadhav – SPA Administrator
Monday to Sunday: 7am to 7pm.