Community matrons

Community matrons are highly experienced, senior nurses who provide nursing care for people who have a severe long term condition or a complex range of conditions.
Typically these will be people who have had several emergency hospital admissions or are at risk of having to move from their own home into a nursing home because of their condition.

Community matrons have advanced clinical skills in physical examination and assessment, clinical decision making and are able to prescribe a wide range of medication and work closely with other services and your doctor to plan and organise your care.

They will act as your ‘case manager’ – the single point of contact for care, support or advice, offering efficient and quicker access to clinical treatment to prevent hospital admission and to ensure that when hospital admission is required there is support to assist an earlier discharge.

The community matrons work alongside the community nursing service who provide some of the care individuals need alongside and with oversight from the matron.

The Community Matrons visit patients in their homes. They also provide advice and support via telephone consultation.


020 8973 3450


Ham, Richmond & Kew:
Tel: 020 8487 1600 

Sheen & Barnes:
Tel: 020 8487 1600 

Teddington & Hampton:
Tel: 020 8614 5300

Twickenham & Whitton:
Tel: 0203 458 5333

All referrals to the team should be made through the Single Point of Access service (SPA) for either Hounslow or Richmond using the appropriate HRCH referral form.

Single Point of Access service information

Referral forms

Referral form - Hounslow

Referral form - Richmond


Monday to Sunday: 7am to 7pm


Monday to Sunday (7 days a week): 9am – 5pm