ChatHealth: for use with School Nursing service
ChatHealth is a safe and secure messaging platform which helps healthcare service users get confidential help and advice from healthcare professionals.
HRCH uses ChatHealth messaging to offer the opportunity for you to ask for help and advice anonymously, without giving your name. Your conversation is also confidential.
Except in some exceptional circumstances, HRCH will not normally inform anyone that you have been in touch or tell them what you have been speaking about.
School-age vaccination programme
The Secretary of State for Health & Social Care is required to take steps to protect the public from disease. This includes providing vaccination services. This specific responsibility is fulfilled by NHS England, which works with NHS trusts and local authorities to vaccinate children in schools.
Hounslow Multi-Agency Safeguarding Hub (MASH)
The MASH is made up of many different partners, HRCH is one of them. The purpose of MASH is to improve the quality of information sharing between professionals to make timely and informed decision about risk on accurate and up to date information.
Building Blocks programme
This programme provides families with products, resources and information that support the home learning environment and children’s development.
HRCH will share key personal information with Save the Children to be able to provide this service but only with your explicit consent.
National Counter Fraud
National Counter Fraud Initiative is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. The following link will take you to the Privacy Notice of the National Counter Fraud Initiative which details the information which we may share and the legal basis for this.
NHS mail privacy notice
HRCH uses the NHSmail Live Service to create, store and send data through NHSmail.
This processing could be through:
Email (Exchange / Outlook)
Instant Messaging, Voice, Video or Screen Sharing (Skype for Business).
Office 365 services (SharePoint, OneDrive, Team, etc.)
Exchange and Skype for Business data is stored by Accenture within the UK.
Office 365 data is stored by Microsoft, depending on the specific service this may either be within the UK, EU or outside the EU. For further information see Microsoft’s privacy information.
The NHSmail Live Service deploys highly sophisticated SPAM and Malware filtering technologies to block SPAM, Viruses and Malware.
HRCH processes data with NHSmail under:
Article 9 (2) (h) – processing is necessary for the purposes of preventive or occupational medicine.
Lawful processing by Controller (Article 6 b and e);
(b) as part of their employment contract it is necessary for their job
(e) as the mail system is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Public Task)
Child development multi-disciplinary team meetings
Staff at HRCH work with partner organisation, Achieving for Children, to provide a multi-disciplinary team meeting within a child development setting.
More detail on the information processing within the setting