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Adult Learning Disability Health Team (Hounslow)

Service mission:

‘Support, enable and empower people with learning disabilities to become active and healthy citizens, by living socially valued and inclusive lives and to help people be accepted and respected for who they are’.

Service description:

We are a team of specialist health professionals who support people with learning disabilities who are registered with a Hounslow GP and who live locally. We also provide support for their families and carers.

We work with people who have a significant impairment of social functioning that is present before the age of 18, linked to an IQ of 69 and below, who may have difficulty managing their health needs independently.

The Hounslow Adult Learning Disability Health Team includes the following clinical professionals:

  • Community learning disability nursing

  • Dietician

  • Physiotherapy (for people with profound and severe learning disabilities)

  • Psychiatry

  • Psychology

  • Positive behaviour support practitioners

  • Speech and language therapy

We undertake specialist health assessments and therapeutic interventions. We also provide advice and support to enable people with learning disabilities, who often have complex and continuing health needs, to maintain and improve their health wherever possible.

The service operates a ‘facilitative model of care and support’ which is delivered through ‘episodes of care and intervention’ which aims to support individuals, families and paid carers to maximize an individual’s potential.

Following assessment, we deliver our work under the following principle care pathways:

  • Transition into adult services 

  • Physical health and wellbeing

  • Mental and psychological health and wellbeing

  • Dementia health and wellbeing

We support people to access primary and secondary health services, where facilitation by a specialist learning disability practitioner is required. The team can also help people with a learning disability with a range of other specialist services such as health promotion and the development of healthy lifestyles through ‘smart’ signposting.

We work in partnership with other mainstream and specialist health services, adult social care as well as other statutory and non-statutory agencies. The service works very closely with social work colleagues from the London Borough of Hounslow and we have established key processes which enable us to work in a seamless and person centered way.   

The Adult Learning Disability Health Team operates between 9am and 5pm Monday to Friday (excluding bank holidays). Please note we do not offer a rapid/crisis response service within this team. All crisis and very urgent responses should be directed to GPs, NHS 111 and accident emergency departments for further advice and support               

For adult social care:

All referrals to adult social care must be made to them directly:

First contact team: 020 8583 3100
This team should be contacted if an individual is NOT KNOWN to the learning disability social work team.

Community learning disability social work team: 020 8583 3529 (then press 2)
This service operates a ‘duty social work’ system and should be contacted if an individual IS KNOWN to the service. 

Address for both teams: 5th Floor, Hounslow House, 7 Bath Road, Hounslow, TW3 3EB


Patients with learning disabilities

Useful links

Local support

Speak Out In Hounslow: 

Richmond Mencap

POhWER (Advocacy services for Hounslow)

POhWER (Advocacy services for Richmond)         www.pohwer.net/richmond-upon-thames.html   

National support


The Challenging Behaviour Foundation (positive behaviour support)     www.challengingbehaviour.org.uk 

The British Institute of Learning Disabilities 

Downs Syndrome Association

Easy Health  

A learning disability patient using a phone


Hounslow Adult Learning Disability Health Team
Heart of Hounslow Centre for Health
92 Bath Road

  • Tel: 020 8614 5410

  • Email:  hrch.haldht@nhs.net  (no urgent or emergency email messages to be left)            

Meetings with service users take place at:

Heart Of Hounslow
92 Bath Road

Opening times and working days:

  • Monday to Friday: 9am to 5pm

A patient talks to a clinician

Referrals to the team can be made via:-

Using the HRCH referral form - the following people can refer to the service by completing the referral form and sending to the Single Point of Access (SPA)

  • Families and Care providers

  • GPs

  • Adult social care

  • HRCH services, Mental and Acute health services, Probationary services


Eligibility criteria for the specialist health component of the service:

1.     A significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence), IQ below 70, with

2.     A reduced ability to cope independently (impaired social functioning)

3.     Which started before adulthood (18 years of age)

4.     Have an identified learning disability health need

5.     Registered with a Hounslow CCG – GP and resides locally

6.     Where the service user would benefit from and the service is able to provide appropriate clinical support and intervention

Members of a team

Consultant nurse and clinical service manager: Mark Sheen

The team consists of:

  • Community learning disability nurses: Neena Kochhar, Ekta Shah, Esther Makumbi
  • Positive Behaviour Support: Lily Stadlober, Nataly Figueroa 
  • Physiotherapist: Shweta Shah 
  • Psychiatrist: Dr Sunil Raheja
  • Psychology: Joshua Bourne          
  • Speech and Language Therapists: Catherine Wylie, Lulu Housman, Yasmin Bandali  
  • Dietitian: Normunds Barons       
  • Team administrators: Raji Dhamu, Sally-ann Hakkak, Shilla Evans

A short film about what happens at a NHS health check-up, aimed at people with learning disabilities in Hounslow.

Watch this film about the help on offer for people with learning disabilities (LD) or autism in the borough of Hounslow - produced in partnership between Hounslow and Richmond Community Healthcare NHS Trust, Hounslow Council, and NHS Hounslow CCG. 


The film was made at an LD event in July 2016 at Hounslow Civic Centre - and features local people with learning disabilities, as well as information about local support services in the borough.