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Working together for better care in Richmond

A silhouette of older people
  • Local NHS collaboration set to improve adult healthcare in Richmond

  • Residents urged to attend public event at Richmond Adult Community College to share their views, 26 November

From April 2016, the four main NHS organisations in Richmond will be working together more closely than ever to deliver better quality adult health services for local residents.

Hounslow and Richmond Community Healthcare NHS Trust is joining forces with local hospitals and GPs across Richmond to find better ways to care for adults at the end of life, who are frail and elderly, have diabetes, respiratory illnesses or heart conditions. 

The four local NHS providers are seeking to make meaningful improvements to the care patients receive - keeping people out of hospital and healthier by making local health services more joined up for residents. 

Have your say and find out more – public event:

On Thursday 26 November, Healthwatch Richmond is inviting local people to meet the doctors and nurses involved in this joint venture to hear about why the changes are taking place and what they mean for local patients. 

At the event, local people will have the opportunity to participate and contribute to the re-shaping of adult health services in Richmond by sharing their views on the care pathways and health outcomes important to them. 

Residents are encouraged to attend the free health exhibition on 26 November, 2pm-3pm, to find out more about the collaboration;or book a place at the public engagement event for a more detailed overview and panel discussion -which takes place between 3pm-5pm. 

The event takes place at Richmond Adult Community College, Parkshot. Richmond. London, Surrey TW9 2RE.  

To register for the event, click here or call Healthwatch Richmond on 020 8099 5335, or email: info@healthwatchrichmond.co.uk 

A local collaboration for better patient care:

The four organisations involved in the collaboration are Hounslow and Richmond Community Healthcare NHS Trust; West Middlesex Hospital; Kingston NHS Foundation Trust; and Richmond GP Alliance. 

Dr Rosalind Ranson, medical director of Hounslow and Richmond Community Healthcare NHS Trust said:

“We want to hear from local people about the sort of health outcomes and the type of care pathways they would like to see for adult services in the borough of Richmond. We are encouraging residents to come along to the event on 26 November to find out more and have their say on this important, partnership-driven initiative.” 

Kieran O’Flynn, medical director of the Richmond GP Alliance said:

“We are working to redesign patient care locally, so that patients can be treated by the GPs, the hospital specialists and the community teams - working together in a single integrated collaboration. In this way, we will improve patient experience, reduce costs and treat patients closer to home.” 

Dr Graham Lewis, chairman of Richmond CCG said:

“We are working closely with our partners to improve healthcare for people in the borough. We are developing services that are more integrated and accessible and achieve the outcomes that people have told us are important to them.”


Further information:


  • For more information about the ‘Working together for better care” collaboration, contact:
    Emer Delaney, head of communications, Hounslow and Richmond Community Healthcare NHS Trust. Tel: 020 8099 5335. Email:mike@healthwatchrichmond.co.uk

  • For more information about the public engagement event on 26 November, contact:
    Mike Derry, chief officer, Healthwatch Richmond. Tel: 020 8099 5335. Email:mike@healthwatchrichmond.co.uk

  • Healthwatch Richmond is the independent voice for people in the London Borough of Richmond upon Thames. It helps to shape, challenge and improve local health and social care services.

  • For more information about the event – click here