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The Wheelchair Hub: The new service for Hounslow

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Thursday 14 July 2016

Local people are benefiting from a new and improved wheelchair service for the London Borough of Hounslow - The Wheelchair Hub - which launched in July 2016.

The Wheelchair Hub is being delivered in partnership between three innovative London NHS trusts - Hounslow and Richmond Community Healthcare NHS Trust (HRCH), Central London Community Healthcare (CLCH), and Kings College Hospital NHS Foundation Trust (KCH).

This innovative new partnership combines the strengths of HRCH and CLCH - as well established wheelchair service providers - with the engineer-led repairs and maintenance expertise provided by King's College Hospital.

Sarah Brown, service manager for the Wheelchair Hub:  “We are delighted to have launched this new, integrated wheelchair service for local people in Hounslow, in collaboration with our NHS partners. The combined expertise of the three organisations working together will enable us to deliver the highest quality wheelchair service, which will be of huge benefit for local people in the borough.”

She adds: “Local wheelchair users will continue to be able to access the same high quality wheelchair service provision that they have come to expect from the wheelchair service in Hounslow – with the added benefit of engineering expertise within the team, which will mean improved responsiveness for all aspects of wheelchair and posture care, including repairs.”  

The Wheelchair Hub provides a single, streamlined service for all aspects of wheelchair care, including:   

  • Wheelchair and posture assessment, equipment and review

  • Rehabilitation Engineering

  • Repairs and maintenance

  • Sleep system service: the Wheelchair Hub will include the new sleep system service    

Contact the service

Local people and service users can contact the new team directly on T: 020 3771 5990  

Coming soon - a new base in Hounslow

In August 2016, The Wheelchair Hub will re-locate to a new location, which will allow the team to deliver a seamless service to users. Until such time, the service will continue to be based at Heart of Hounslow Centre for Health. Existing service users will be written to closer to the time with the relocation date and new address. 

The service's new contact/address details will be updated on The Wheelchair Hub's service page.

The new service officially launched on 1 July 2016 and existing service users have been contacted with full details of the changes to the current wheelchair service provision. 

Find out more about this exciting new service at:  www.hrch.nhs.uk/wheelchair-hub