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New health partnership to improve care for Richmond patients

'Richmond Community Health in Partnership' logo

Tuesday 3 January 2017

Local people in the borough of Richmond will benefit from more joined up, out-of-hospital care services for adults with the launch of a ground-breaking new partnership between Richmond GP Alliance (RGPA) and Hounslow and Richmond Community Healthcare NHS Trust (HRCH). 

As part of the new initiative – known as Richmond Community Healthcare in Partnership – Richmond GPs and community NHS clinicians will be working together more closely than ever before to deliver better care for patients.  

The collaboration brings GPs from Richmond GP Alliance - a partnership of all GP practices in the borough - and HRCH’s adult community health services together as part of a new outcomes based commissioning contract which will re-design adult health services and deliver improved outcomes for patients in Richmond.    

Key to the success of the new partnership is achieving the outcomes that matter most to patients - and clinicians from the new partnership have been working closely with local people to identify the health needs and outcomes that really matter to them. 

The new partnership will initially focus on improving health services and care pathways for diabetes patients, the frail elderly, people nearing the end of life, and patients with heart or respiratory conditions. Further work will look at improving vital community health services including community inpatient services, integrated health and social care services, community nursing, and NHS walk-in services in the community.  

Patricia Wright, chief executive of Hounslow and Richmond Community Healthcare NHS Trust said 

“This is a ground-breaking partnership model for the delivery of adult, out-of-hospital care services in Richmond which will make improvements to the care local people receive. It is great news for residents that the various health services across the borough will be working together to tailor care around the needs of the patient.  

“The new outcomes based commissioning model will enable us to develop and deliver local services that are more integrated and accessible for adult patients – while achieving the outcomes that people have told us are important to them.”   

Dr Darren Tymens, chair of Richmond GP Alliance said 

Through closer partnership working between key health providers across Richmond, we will help people to continue living independently in the community for longer, enable patients to get treatment closer to home - whilst reducing the number of avoidable hospital admissions and improving the health of the local adult population.    

“With GPs and NHS clinicians working closely together in partnership across Richmond, we will truly be able to provide outstanding community health services for local people.”  

A diabetes nurse treating a patient

Additional information:

Outcome based commissioning

Outcomes based commissioning is a way of paying healthcare providers to deliver care services that achieve the outcomes that are important to the people using them. It involves a change in focus from contracts where payments are made to deliver a specific service or activity - to a contract based on patient outcomes or experiences, involving integrated services spanning professional and organisational boundaries.

Richmond Community Health in Partnership - aims

The aims and objectives of Richmond Community Healthcare in Partnership are to:

  • bring GPs and NHS clinicians together to meet the holistic needs of the patient

  • treat people as close to home as possible

  • keep people living independently in the community

  • prevent avoidable hospital admissions

  • reduce length of stay in hospitals and avoids delays to discharge

  • provide access to urgent care services in the community 

Patient pathways that will initially be focussed on include:

    • cardiology
    • frail elderly
    • diabetes
    • end of life care
    • respiratory care

About Richmond GP Alliance (RGPA)

The Richmond GP Alliance (RGPA) was formally established on 31 October 2014. It is a federation of all of the 28 General Practices in the Borough of Richmond, and covers 208,000 residents living in the London Borough of Richmond. www.richmondgpalliance.co.uk


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