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Influential NHS community volunteer coordinator retires

Linden (far right) at her retirement lunch

Hounslow and Richmond Community Healthcare NHS Trust (HRCH) held a retirement lunch for a longstanding and influential member of the trust who played a vital role in shaping volunteer services within the community.

Linden Loader was warmly greeted at the event on 30 September by NHS and League of Friends volunteers that she has helped for nearly 20 years to find suitable work at HRCH and within the Richmond community.

Linden also led the League of Friends volunteer recruitment process for the NHS trust and managed the volunteer interviews and role descriptions for the League of Friends positions available across the trust.

Linden Loader said: “I was delighted so many colleagues and volunteers were able to make my retirement lunch.  They have given and continue to give so much of their time and hard work to the trust and are the reason volunteering is so visible within the organisation.”

She added, “They have all been a pleasure to work with and have helped volunteering to thrive. We all supported each other and were driven by the same values and sense of responsibility for the community that makes volunteering for Hounslow and Richmond Community Healthcare NHS Trust such a rewarding experience.”

Stephen Swords, Chairman for HRCH, said: “We will certainly miss Linden and hope she will enjoy a well-earned retirement. Her huge commitment to the community and to local volunteers was crucial to the success of our trust’s volunteer service.”

He added, “her leadership of the team has ensured our volunteer services served the needs of the community. The service wouldn’t be where it is now without her extraordinary hard work and the values that she brought to the trust.”

Volunteer coordinator Linden Loader’s work with HRCH NHS trust

Linden Loader joined the NHS in 1995 and led Richmond’s highly successful volunteer service for 18 years and had been coordinating the volunteers services at the HRCH since the trust formed in 2010. Linden recruited many volunteers in roles at the NHS, utilised their individual skills and helped maintain enthusiasm and dedication within the volunteering team.

Linden’s commitment has been pivotal to the success of the trust’s volunteers service and her contribution is highly valued by NHS staff, patients, and the community. There are currently 39 volunteers covering a total of 2,886 hours worked in a single year at the League of Friends shop at Teddington Memorial Hospital and 44 volunteers in all other areas that cover a total of 7,410 hours worked in a year.

Linden has recruited volunteers for the Meet and Greet team at Teddington Memorial Hospital that provide a warm welcome to patients, visitors and staff, and for reception roles at the Heart of Hounslow for paediatric Audiology, and Outpatient clinics. She has also recruited volunteers to provide a helping hand to patients attending Hydrotherapy sessions at Teddington Pool and assist in conversation groups for adult and children’s Speech and Language Therapy. The volunteers have provided additional clerical help at the Therapy Centre at West Middlesex Hospital.

In 2013, Linden was nominated and selected to attend the Queen’s prestigious Garden Party event at Buckingham Palace in recognition of her work with local volunteers across the trust.