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Listening into Action: Engaging our frontline staff

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Tuesday 16 December 2014

The trust recently embarked on a new way of engaging our frontline staff and harnessing their ideas for change, known as Listening into Action (LiA). As part of our LiA programme, we have committed to new ways of working by harnessing the ideas of our staff around what matters most to our patients - putting our own staff at the heart of change.

Watch this short film which explains how the Listening into Action approach is benefiting our staff and patients:

You can watch more films about our services, patient care and staff on our HRCH YouTube channel.