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Community NHS trust appoints Freedom to Speak Up Guardian

Christopher Hall, the trust's Freedom To Speak Up Guardian
Wednesday 29 July 2015

Hounslow and Richmond Community Healthcare NHS Trust (HRCH) is one of the first NHS trusts in the country to appoint a Freedom to Speak Up Guardian. 

A key recommendation from Sir Robert Francis’s report into the culture of raising concerns within the NHS, published in February 2015, was the introduction of Freedom To Speak Up Guardians with responsibility for ensuring NHS staff feel confident in raising concerns. 

Christopher Hall, senior radiographer at Teddington Memorial Hospital, has been appointed to the role at HRCH - which will be integral to ensuring all staff within the trust feel able to raise any issues or concerns, or challenge any wrongdoing – safe in the knowledge that they will be addressed confidentially, promptly, and in line with best practice. 

Christopher said: “As a practising clinician, patient safety and the highest standards of care have always been my absolute top priorities. The introduction of Freedom to Speak Up Guardians within the NHS will be a major step forward in helping to prevent bad practice and I am delighted to have been appointed to the role. 

“I believe I will be able to make a significant contribution to creating a culture within the organisation in which staff feel comfortable in raising their concerns and knowing that these will be taken seriously and thoroughly investigated. I look forward to working with staff across the trust to ensure we are delivering the highest quality of safe patient care. 

Siobhan Gregory, director of quality and clinical excellence said: “We want to ensure we have a culture where our staff feel able to raise any concerns they may have with the utmost confidence  - and that we will support them every step of the way and make any changes necessary to ensure we always offer safe care to our patients. 

“The best organisations encourage an open culture where staff have no fear in raising concerns. The appointment of a Freedom to Speak Up Guardian within HRCH is a key step in achieving this culture - ensuring that patient’s receive the high quality, safe and effective care – and that as the local NHS provider we are leading the way in supporting staff to raise concerns, whenever they need it.”