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Patients

We are committed to providing our patients and the public with good quality information about our services, your health and your treatment.

The pages in the left hand column will provide you with a range of information about us - including the services and support we provide to our patients; as well as information the wider NHS and other key stakeholders. 

Patient Advice and Liaison Service:

Our Patient Advice and Liaison Service (PALS) can help if you:

  • Have a question or a comment about community health services across Hounslow or Richmond

  • Need confidential advice, information or support

  • Wish to make a complaint about one of our services

  • Have a compliment about our staff or services

  • Would like to leave feedback about our service via our online Friends and Family Test survey

  • Help with arranging an interpreter or translating our website content/patient information

General patient information

Within this section, you can also find out about:

Members of staff chat with a patient
HRCH's community nurses and respiratory physiotherapists