Share your experience of personal health budget, integrated personal budget or personal wheelchair budget: NHS England survey closes 14 May
What is the survey about?
The NHS Long Term Plan was published in January 2019 and includes a commitment to expand personal health budgets – including personal wheelchair budgets – so that 200,000 people can benefit by 2023/24. As numbers increase, it is important for you and other budget holders to be able to openly share your experience of having a personal health budget, integrated personal budget or personal wheelchair budget – from your first conversation, to the ongoing care and support being provided. NHS England will use the survey findings to understand progress, and to prioritise their work to support local and national quality improvement.
Who is the survey for?
All personal health budget, integrated personal budget and personal wheelchair budget holders, whether current or historical, are invited to share their feedback about their experiences. NHS England would also like to hear from budget holders who filled in the survey last year. Relatives, carers or friends can fill in the questionnaire on your behalf.
How much of my time will be involved?
The questionnaire should take approximately 30 minutes to complete.
Who is involved in this survey?
This survey is being funded by NHS England, who have commissioned Quality Health to carry out the work. Quality Health has over 30 years’ experience in the NHS of managing staff, patient and service user surveys as well as the necessary data protection and data security accreditations for this work.
How is the information used?
Quality Health publishes the results, and NHS England uses them to improve personal health budgets. Last year, this work included looking into a range of ways to make information better, exploring the challenges of employing personal assistants and helping commissioners to improve personal health budgets for NHS Continuing Healthcare.
How to access the questionnaire
The questionnaire is available for online completion here: http://www.myonlinesurvey.co.uk/phwb19/
You can find out more details on how your information is used, and confidentiality, on this page.
To speak to someone about the survey
If you have any queries about the questionnaire or about how your information may be used, or if you require help completing the questionnaire, please call the FREEPHONE helpline number on 0800 783 1775. A translation service is also available if required.
The Wheelchair Hub - the wheelchair service for Hounslow
About the service
The Wheelchair Hub provides a comprehensive wheelchair, seating and sleep system service for people with long-term mobility problems and associated postural needs. Service users must be registered with an NHS Hounslow GP. The assessment is holistic and takes into consideration disability, environment, lifestyle and safety factors.
The service offers assessment to children and adults for provision of manual and powered wheelchairs, specialist childrens' buggies and associated supportive seating to meet postural and pressure care needs.
This is an open access service. Service users can refer themselves or contact therapists for information and advice directly via telephone or email
Once equipment is provided, The Wheelchair Hub provides continuing support, reviews service users' needs and maintains equipment.
The Hub provides a single, streamlined service for all aspects of wheelchair care:
Contact us directly on:
T: 020 3771 5990
The Wheelchair Hub team is based in Hounslow.
Map and directions