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The Wheelchair Hub (Hounslow)

The Wheelchair Hub - the new wheelchair service for Hounslow

From 1 July 2016, Hounslow Wheelchair and Posture Management Service re-launched as The Wheelchair Hub - a new integrated service for local people in Hounslow, which will continue to deliver the same, high quality wheelchair service you have come to expect, and will now provide  repairs and maintenance of your wheelchair too.

About the service

The Wheelchair Hub provides a comprehensive wheelchair, seating and sleep system service for people with long term mobility problems and associated postural needs. Service users must be registered with an NHS Hounslow GP.  The assessment is holistic and takes into consideration disability, environment, lifestyle and safety factors.  

The service offers assessment to children and adults for provision of manual and powered wheelchairs, specialist children’s' buggies and associated supportive seating to meet postural and pressure care needs. 

The service is an 'open access' service as service users can self-refer or contact therapists for information and advice directly via the telephone or email   

Once equipment provision is established, The Wheelchair Hub provides ongoing support through review of service user's needs and maintenance of equipment on issue.   

The Wheelchair Hub provides a single, streamlined service for all aspects of wheelchair care: 

  • Wheelchair and posture assessment, equipment and review

  • Rehabilitation Engineering

  • Repairs and maintenance

  • Sleep system service: the Wheelchair Hub will include the new sleep system service.  

 


 

Contact us directly on:  

T: 020 3771 5990  

You no longer need to contact NRS Healthcare for repairs.  


A new base in Hounslow

The Wheelchair Hub team has now moved to a new home in Hounslow. Click here to find the new address details, or here to download a PDF with a map and directions.  


 

How did we do today?

Please complete our online patient satisfaction survey and let us know about your experience of our service:

https://www.oc-meridian.com/HRCH/survey/WheelchairServiceSurvey

We will use your feedback to make improvements to our service.

A sleep system

We now offer sleep systems to local children and adults in Hounslow, as part of the new 24-hour postural management to service users.

Sleep systems enable patients to maintain good posture while sleeping, helping to prevent deformities from occurring and improving the patient’s health and quality of life.  The sleep systems provided by the trust are tailored to the needs of the user - creating a moulded shape around the body to support the patient in a well aligned posture overnight. 

Research has shown that sleep systems provide:

  • Management or prevention of pressure ulcers in bed
  • Postural management and improved comfort during sleep
  • Improved sleep quality for those using the sleep systems
  • Increased sleep for carers due to the improved sleep of their family member.
     
Refer to our service if your service user requires:
  • Long term complex postural management e.g. contractures, deformity, asymmetric posture either developing or present.
  • End of life care e.g. for posture management and comfort.
  • Pressure management / care to assist in preventing the development of pressure ulcers or as part of the healing process.

What we provide  

  • An assessment service for sleep systems, posture management and mobility with our multi-disciplinary team.
  • Prescription and provision of sleep system equipment from our dedicated budget, with no cost to your service.  
     

How to refer 

  • Hounslow Wheelchair Service provides sleep systems for both children and adults of all ages, who are registered with a Hounslow GP.
  • Initial referrals should be made by a health or social care professionals only. Re-referrals also accepted from service users.
  • To refer a patient, download the referral form here or contact the service on 020 3771 5990




Related resources:

 


 

HSJ Awards finalist for sleep systems

In 2014 the Wheelchair and Posture Management Service were shortlisted for an HSJ award for their Pilot Study to study the impact of  Sleep Systems for local people in HOUNSLOW requiring additional posture support in their beds.

This provided the evidence required to develop the Sleep System service which launched in August 2015.

Find out more here.

 

Contact details:   

Address: 

Unit 2 Inwood Business Park
Whitton Road
Hounslow
TW3 2EB

Map and directions:

Click here to download a PDF with a map and directions.   

Working hours:

  • Monday to Friday: 8:00am  to 5:00 pm


Out of hours
- for emergency repair:

  • Monday- Friday:  5:00 pm - 8:00pm

  • Weekends: 8:00 am – 8:00pm

 

Telephone:  020 3771 5990

To contact the our of hours service, you will need to leave a voicemail.  The out of hours technician will receive a notification of your voicemail and call you back within an hour to discuss your concern. 

New referrals:

To request an assessment for a wheelchair please complete the wheelchair services referral form

To ensure that referrals are dealt with promptly please ensure that all fields are completed.

People already known to the service:

You can call, email or use the referral form provided.

Telephone: 020 3771 5990
Fax: 020 3771 5995
Email: wheelchair.hub@nhs.net

The Admin Hub

  • Sharmila Vedantam - Administrator

  • Chris Clarke – Administrator

  • Sandeep Singh – Administrator

 

The Clinical Hub

  • Sarah Brown - Clinical Services Manager

  • Nicola Aburto – Clinical Specialist

  • Frances Gall –Wheelchair Therapist    

  • Elizabeth Holley - Wheelchair Therapist

  • Elizabeth Bailey - Wheelchair Therapist

  • Roshni Vekaria – Wheelchair Therapist

 

The Technical Hub

  • Jim Clarke – Rehabilitation Engineer Manager

  • Derek Cartwright – Mobility Technician

  • Bart Burchacki – Mobility Technician