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Single Point of Access (Hounslow)

Single Point of Access is a one-stop referral system for patients residing in the London Borough of Hounslow for the following services:

  • Integrated Community Response Service 

  • Adult Community Nursing (Community Nursing, Community Matrons, Community Phlebotomy Service, Tissue Viability, Continence Service, Continuing Care Team) 

  • Rehabilitation Services in Hounslow (Community Rehabilitation Service, Neuro-Rehabilitation Team)


The service has been developed to process referrals for several services using a universal referral form, ensuring all essential information is completed - thus reducing time delays and avoiding unnecessary duplication. 

Referrals are processed on the day of receipt.

HRCH referrals

All referrals need to be completed on the Single Point of Access referral form - which can be downloaded here. 

Referral forms can then be either faxed or emailed across to SPA: 

 

  

        

      

North West London Needs-Based Assessment Form

This form is to be completed for all patients who are being discharged back to their own homes or usual place of residence with a new or changed need for community support. 

The North West London Needs-Based Assessment form can be used to refer patients registered with a GP in any of the North West London boroughs for community healthcare support delivered in their homes. For patients registered with a Hounslow GP this includes referrals to:  

  • Adult community nursing (community nursing, community matrons, community phlebotomy service, tissue viability, continence service and the continuing care team)

  • Integrated community response service

  • Rehabilitation services (community rehabilitation service and neuro-rehabilitation team).

Completed forms should be sent to the Single Point of Access: hounslowandrichmond.spa@nhs.net

Tel: 020 8973 3450
Fax: 020 8973 3460/61

Email:
hounslowandrichmond.spa@nhs.net


Address:

Single Point of Access Service
Hounslow and Richmond Community Healthcare NHS Trust
Thames House
180 High Street
Teddington
TW11 8HU         


Opening times:

Monday to Sunday: 7am to 7pm.

 

Single Point of Access administrators:

  • Sarah Attwood
  • Alicia Walton
  • Shrikant Jadhav
  • Hardev Sihra
  • Indra Bhadhal
  • Farida Akthar
  • Paramjit Sangha