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Community Nursing (Hounslow and Richmond)

A district nurse with a patient

The community nurse team is made up of senior district nurses, who lead a team of community nurses and healthcare assistants providing community healthcare services for house-bound patients who may well be acutely unwell, have a long term condition, require palliative care or those that require intensive and technological care. 

As well as treatment, nurses can offer advice and support with health concerns, working together with GPs to prevent unnecessary or avoidable hospital admissions.

The team visit house-bound patients to provide advice and care, for example: palliative care, wound management, medication support, catheter and continence care, and to assess patients' needs for equipment provision such as specialist beds and mattresses. 

If the patient is able to leave their home (either escorted or unescorted) and travel on foot, wheelchair, by public transport or dial-a-ride – they will be asked to attend the nearest clinic instead. Patients who are able to attend GP, dental or hospital appointments are not considered house bound.

The community nurse team work in partnership with hospices, primary, community and secondary care health services, and the voluntary sector. 

The service provides a 24-hour service, 7 days a week. However, it is not an emergency service. In the event of an emergency, patients should contact their GP, ambulance or call 111.

A district nurse treats a patient in their home

Location:

Services are provided in patients’ homes (including residential homes) or in local clinic settings when patients are able to get out of their home and it is clinically appropriate.

The team can also offer advice, support and some reviews via telephone consultation.

Opening times:

Hounslow

7 days a week, 365 days a year -

  • Day Service:   7am to 7pm

  • Night service:  7pm to 7am

 

Richmond:  

7 days a week, 365 days a year -

  • Day Service:    7am to 7pm

  • Night service:   7pm to 7am

 

Night service:

The district nursing night staff can be contacted via Careline: 020 8 744 9414 or 0845 600 7413.

All referrals to the district nursing teams should be made using the HRCH referral form through the Single Point of Access service (SPA).

 

Single Point of Access contact details:

Hounslow 

Hounslow SPA service information.

Richmond

Richmond SPA service information.

The Hounslow district nurse team

Hounslow

  • Bedfont & Feltham Team – Bedfont Clinic, Imperial Road, Feltham, Middlesex, TW14 8AG
  • Hounslow Team - Heart of Hounslow, 92 Bath Rd, TW3 3EL

  • Great West Road Team - Heart of Hounslow, 92 Bath Rd, TW3 3EL

  • Brentford Team - Brentford Health Centre, Boston Manor Rd, Brentford, TW8 8DS

  • Chiswick Team - Chiswick Health Centre, Fishers Lane, Chiswick, W4 1RX

 

Richmond

  • Richmond, Ham & Kew Team - Centre House, 68 Sheen Lane, London, SW14 8LP

  • Sheen & Barnes Team - Centre House, 68 Sheen Lane, London, SW14 8LP

  • Teddington & Hampton Team - Teddington Health and Social Care Centre, 18 Queens Road, Teddington, TW11 0LR

  • Twickenham & Whitton Team - Whitton Corner Health and Social Care Centre, Percy Road, Twickenham, TW2 6JL

 

Night Service


Whitton Corner Health and Social Care Centre
Percy Road
Twickenham
TW2 6JL

Telephone Contact: 020 3458 5333

Telephone contact during the night is via Careline.