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New integrated health and social care recovery service in Hounslow

Heart of Hounslow
The new integrated team - which provides care in patients' homes and other community settings - is based at Heart of Hounslow.

Wednesday 13 May 2015  

Health and social care rehabilitation services for Hounslow adults have been brought together under an innovative new partnership initiative between Hounslow and Richmond Community Healthcare NHS Trust (HRCH) and Hounslow Council.  

The Hounslow Community Recovery Service aims to help people recover and regain their independence after a serious illness, injury or change in life circumstances - including neurological conditions such as a stroke, multiple sclerosis, or Parkinson's 

By integrating different health and social care specialists from the local NHS trust and council into a single team, the service is able to provide more coordinated and responsive care for local people to help them recover more quickly and effectively following illness or injury. 

It brings together therapists, specialist nurses, and rehabilitation assistants from HRCH with social workers, occupational therapists and support workers from Hounslow Council into a single, easy to access service.  

The new service will operate seven days a week, 365 days a year, between 8am to 8pm. This is to ensure patients get the right support and care at the right time to improve their rehabilitation. Care and support from the team is provided to patients in their own homes or in other local community locations. 

Frank Sims, Frank Sims, chief executive of HRCH said:  

I believe this new community recovery service will prove to be a truly innovative and effective local resource for the Hounslow community, which demonstrates our commitment to providing care that is centred around the patient.  

“It is an exciting step forward in working closely with partner agencies to ensure local people are able to access the health and social care professionals they need to see through a single team and service.” 

Councillor Lily Bath, cabinet member for adult social care and health, said:  

“We’re really thrilled to have this new integrated service for our residents. It’s great that we can now offer help and support to those who need it in their own homes or a community setting, rather than having to go to hospital.”  

“The work we’ve done to integrate social care and health services means that it’s now much easier to access services across both the council and the NHS.”  

In order to qualify for the service, people must be aged 18 or over, registered with a Hounslow GP, or be a resident within Hounslow borough and require rehabilitation or reablement after an acute illness, injury or change in life circumstances, with a primary physical or social need.  

Referrals can be made by GPs or other healthcare professionals. The service also accepts self-referrals. 

You can find out more about the Hounslow Recovery Service by visiting www.hrch.nhs.uk/community-recovery-service; or calling 0203 771 6200